January 29, 2008
by: jovial_cynic

image: Rotten (cc) -Muppet

I appreciate that businesses can sell what they want to whomever they wish, but it doesn't mean that the company isn't a jerk. Apple is a jerk.

A number of iPod owners have discovered that their recently purchased iPods won't work with Apple's new iTunes video rentals, even though the iPods have video playback capabilities.

As of Tuesday, the issue had been raised multiple times in Apple's support forums. So far the company's only response has been to confirm that movie rentals work only with the iPhone, iPod touch, iPod classic and the third-generation iPod nano. Earlier iPods, including fifth-generation iPods sold before the September 2007 release of the sixth-generation iPod classic, are incompatible with rented videos.

The whole forced obsolescence scheme Apple has been using may be great for business, but it's quite the snub for their customers.

np category: corporations


Johnathan said:
January 30, 2008

Luke said:
I believe the term is 'Planned obsolescence' but in any event basically all the iPods work except the really old ones which makes sense because they probably hadn't of thought of the coming development yet? I dunno if it only worked with the new ones then I'd be thinking the same thing.
February 03, 2008

jovial_cynic said:
I put "forced obsolescence" in italics to demonstrate that it's been forced. That's been Apple's scheme for quite a while. :)

Anyhow - it's not just the really old iPods that are excluded. The quote I mentioned includes the 5th-generation iPods which were sold before September 2007. That's not old.

Incidentally, the 5th generation iPods are physically compatible with the video rental program; it plays videos, so there's no technical reason for excluding them. I've read that they were excluded because Apple couldn't go back and apply a forced-DRM scheme to the video rentals to the older devices.

February 03, 2008

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