January 29, 2008
image: Rotten (cc) -Muppet
I appreciate that businesses can sell what they want to whomever they wish, but it doesn't mean that the company isn't a jerk. Apple is a jerk.
A number of iPod owners have discovered that their recently purchased iPods won't work with Apple's new iTunes video rentals, even though the iPods have video playback capabilities.
As of Tuesday, the issue had been raised multiple times in Apple's support forums. So far the company's only response has been to confirm that movie rentals work only with the iPhone, iPod touch, iPod classic and the third-generation iPod nano. Earlier iPods, including fifth-generation iPods sold before the September 2007 release of the sixth-generation iPod classic, are incompatible with rented videos.
The whole forced obsolescence scheme Apple has been using may be great for business, but it's quite the snub for their customers.